Privacy Policy

Welcome to Fruit Chaska ("we", "us", or "our"). We are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit thefruitchaska.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and delivery address when you place an order or register with us.
• Payment Information: We do not store your card details. Payments are processed securely through third-party payment gateways.
• Usage Data: Pages visited, time spent, browser type, device information, and referring URLs collected automatically.
• Communications: Messages, feedback, or enquiries you send us through our contact forms or email.

We use the information we collect to:

• Process and fulfil your orders, including delivery coordination
• Send order confirmations, invoices, and delivery updates
• Respond to your questions and provide customer support
• Send promotional emails and offers (you may opt out at any time)
• Improve our website, products, and services
• Prevent fraudulent transactions and monitor against errors
• Comply with applicable legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers such as delivery partners, payment processors, and email marketing platforms — provided they agree to keep this information confidential.

We use cookies to enhance your browsing experience and understand how visitors interact with our website. Types of cookies we use:

• Essential Cookies: Required for core functionality such as your shopping cart and login session.
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: Used to show relevant offers. You may opt out at any time via browser settings.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. We implement SSL encryption, restricted staff access, and regular security audits to protect your information.

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Ask us to correct inaccurate or incomplete data.
• Right to Deletion: Request that we delete your personal data ("right to be forgotten").
• Right to Opt-Out: Unsubscribe from marketing communications at any time.

To make a request, email us at privacy@thefruitchaska.com. We respond within 7 business days.

We may update this Privacy Policy from time to time. The revised "Last updated" date at the top will reflect any changes. We encourage you to review this page periodically to stay informed.