Terms & Conditions

By accessing and using thefruitchaska.com, placing an order, or using any of our services, you confirm full agreement to these Terms and Conditions. If you do not agree, please refrain from using our website or services.

Fruit Chaska is an online fresh fruit retailer operating in India. We source seasonal and exotic fruits and deliver them to customers across our serviceable areas. Our goal is to make quality fresh produce accessible, convenient, and joyful — स्वादिष्ट फळांचा अनुभव!

• You must be at least 18 years old to place an order on our platform
• All orders are subject to availability and confirmation of the order price
• We reserve the right to refuse or cancel any order at our discretion, including if pricing errors occur
• Orders placed cannot be modified or cancelled after 30 minutes of confirmation
• Delivery timelines are estimates and may vary due to weather, logistics, or other circumstances

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without prior notice. We accept UPI, credit/debit cards, net banking, and select wallets.

• We currently deliver within selected cities and pin codes in India
• Delivery charges, if applicable, will be displayed at checkout before payment
• Someone must be available at the delivery address to receive the order
• In case of a failed delivery attempt, we will notify you and attempt re-delivery once
• We are not responsible for delays caused by incorrect or incomplete address information
• Delivery slots are subject to availability and may vary by location

We make every effort to display our products accurately. However, as fresh produce is a natural product, there may be slight variations in size, colour, and appearance between products shown on the website and those delivered. Such natural variations do not constitute defects.

All content on this website — including text, images, logos, graphics, and design — is the property of Fruit Chaska and is protected under applicable copyright and trademark laws in India. You may not reproduce, distribute, or use our content without prior written permission.

Fruit Chaska shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability in any matter shall not exceed the value of the specific order in question.

You agree not to misuse our website or services. Prohibited activities include:

• Providing false or fraudulent order or personal information
• Using our platform for any unlawful purpose or in violation of Indian law
• Attempting to disrupt or interfere with our website's functionality or security
• Posting defamatory, misleading, or offensive reviews or content
• Attempting to gain unauthorised access to our systems or data

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically.